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Frequently asked questions
Everything people ask us about booking a secure dog field, and about listing one. Can't find your answer? Email hello@wonda.dog and a real person will reply.
For dog owners
What is WONDA?
WONDA is a UK app for finding and booking private, securely fenced dog fields by the hour. Field owners list their fields, and dog owners book a slot and pay in the app.
How do I book a field?
Download WONDA from Google Play, or use the web app on any phone or computer. Find a field, choose a date, start time and how long you want, then pay by card. Your booking is confirmed as soon as payment goes through.
Is there an iPhone app?
It's on its way to the App Store. Until then, iPhone users can book through the web app, and you can leave your email on our homepage to hear the moment it's out.
How long is a session?
Each field sets its own session lengths, for example 25 or 55 minutes, and every session starts on the hour or half hour.
How much does it cost?
Each field owner sets a price for each session length they offer. WONDA adds a 50p booking fee, and you see the full total before you pay. Some fields charge a little extra for each additional dog, and that's shown too.
How many dogs can I bring?
Each field sets its own limits, both for a single booking and for the field as a whole. The listing shows them, and the app won't let you book more dogs than a slot has room for.
Will I have the field to myself?
That depends on the field. Some owners take one booking per slot, so you have exclusive use. Others allow a small, fixed number of dogs or bookings together. The listing tells you which before you book.
How do I get into the field?
If the field uses a gate code, it's in your booking confirmation email. Otherwise the listing explains how to get in.
I'm standing at a field with a WONDA code on the gate. Can I book now?
Yes. Open the app, enter the code, and you'll go straight to that field to book the next free slot.
Can I cancel a booking?
Yes, from the Bookings tab, up to 15 minutes before your slot starts. The refund goes back to your card automatically and usually appears within 5 to 10 business days, depending on your bank.
What if the field isn't as described?
Email hello@wonda.dog. If a field is materially different from its listing, for example unsafe fencing that wasn't disclosed, we'll look into it and refund you where that's warranted.
Who can leave reviews?
Only people who booked the field through WONDA and visited it. There are no anonymous ratings.
Do I need an account?
Yes. You need to be 18 or over, and your email is used for confirmations, receipts and refunds.
For field owners
How much does it cost to list a field?
Nothing. WONDA takes a 10% commission on each booking, so you keep 90% of your price. The dog owner pays the 50p booking fee on top, and WONDA covers card processing fees.
How do I get paid?
Through Stripe. You connect your bank account once, and your share of every booking is paid out automatically.
What can I control?
Your session lengths and prices, your opening hours, how many dogs or bookings the field takes at once, how many dogs each booking can bring, any charge for extra dogs, and your gate code. All of it can be changed later from your owner dashboard.
How do I apply?
Apply at wonda.expo.app/host/apply. A real person reviews every application before a field goes live. Read more about listing.
Which areas does WONDA cover?
We're starting with Devon and Cornwall. Applications are open across the UK, and we'll be in touch as we expand.
How do I delete my account or my data?
Delete your account any time from Account in the app. To access or correct your data, email hello@wonda.dog. Our Privacy Policy has the detail.
Get WONDA
Find a field, pick a slot and pay in a couple of taps. On Android now, and on any phone or computer through the web app. The iPhone app is on its way.